Become the Strategic Director of Club Operations with CAA Club Group, focusing on compliance, quality assurance, and team engagement. This impactful role offers an opportunity to shape operational strategies. In this key leadership position, you will guide a diverse team and ensure adherence to operational standards and processes. Your role emphasizes fostering team development and continuous improvement within a membership-focused environment. By leveraging your expertise, you will champion operational excellence and enhance the overall member experience. Key Responsibilities: • Provide leadership across key operational functions • Develop and mentor a diverse team of around 50 • Conduct quality assurance and compliance audits • Enhance workforce planning and performance metrics • Safeguard membership operations against fraud Requirements: • Post-secondary education in Business or related field • At least five years of leadership experience • Strong knowledge of operational inefficiencies and improvement strategies • Experience in project management preferred • Effective communication and analytical skills Lead operational transformation and deliver exceptional service as the Strategic Director at CAA Club Group.
Work Hours
Full Time
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